Privacy Policy

At Play-Stock.com, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and purchase products or services from us. Please read this policy carefully. By using our site, you agree to the practices described below.

1. Who We Are

Play-Stock.com is an online store that offers digital products such as PC and console game keys. Our business operates in compliance with the United Kingdom General Data Protection Regulation (UK GDPR) and other relevant privacy legislation.

2. Information We Collect

We may collect and process the following categories of personal data:

  • Identity Information: First name, last name.
  • Contact Information: Email address, billing address, phone number.
  • Payment Information: We do not store payment card details. Payments are securely processed via trusted third-party providers (e.g., Stripe, PayPal).
  • Account Details: If you create an account, we collect login credentials and purchase history.
  • Usage Data: Information about how you interact with our site, such as IP address, browser type, device data, and pages visited.
  • Marketing Preferences: Your subscription preferences to receive offers and updates.

3. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
  • Send email confirmations and updates
  • Provide customer support and technical assistance
  • Personalize your experience on the website
  • Comply with legal and regulatory obligations
  • Improve our website’s performance and user experience
  • Send marketing emails (only if you opt-in)

You can unsubscribe from marketing communications at any time by clicking the link in our emails or contacting us directly.

4. Sharing Your Data

We only share your data with trusted service providers for the purposes outlined in this policy. This may include:

  • Payment processors (e.g., Stripe, PayPal)
  • Email platforms (e.g., Mailchimp, Brevo)
  • Shipping or digital delivery systems
  • Analytics services (e.g., Google Analytics)

We do not sell, rent, or lease your personal information to any third parties for commercial purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For full details, please refer to our Cookie Policy.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which we collected it. This may include legal, accounting, or reporting requirements.

You may request the deletion of your data at any time, subject to our legal obligations.

7. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Request correction of your data
  • Request deletion (“right to be forgotten”)
  • Object to or restrict data processing
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at: privacy@play-stock.com

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

While we take security seriously, please note that no system can be 100% secure. Always take care to protect your own data when using the internet.

9. Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect or process personal data from minors. If we become aware of such data, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us: